Feedback on Our Day Centre in Thornlands
Here at Clarity Care Services, we take our work seriously, so if you want to provide feedback, we want to hear from you.
We are NDIS-approved and follow the NDIS national framework in all of our activities and programmes.
How You Can Contact Us
In accordance with the NDIS framework, we have a way to record and manage complaints we receive and we make it easy for our participants to complain. We apply procedural fairness when managing a complaint and we have effective complaints management and resolution arrangements.
Please use the attached form or use the below Contact form and select ‘Feedback’.
If you feel that we have not resolved your concern, we encourage you to contact the NDIS Commission. Their details can be found here.
We Want to Hear from You
It is always okay to speak up.
Clarity Care Services works to assist people to gain skills and self-empowerment through learning to look after themselves. We give people a community to come to, instead of being visited at home by care support workers then being left at home alone for the rest of the day.
If you have any opinions on our services or feel something needs to be changed, we welcome your feedback.
